Privacy policy

Last updated: July 29, 2025

Maison Mamzel Paris operates this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Maison Mamzel Paris is a store powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable such that it does not identify you or cannot reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your location, and to the extent permitted or required by applicable law:

  • Contact Information: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account Information: including your username, password, security questions, preferences, and settings.

  • Transaction Information: including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Your Communications with Us: including information you include in your communications with us, for example, when sending a survey to customer service.

  • Device Information: including information regarding your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: including information regarding your interaction with the Services, such as how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically via the Services: including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;

  • From our service providers: including when we use them to implement certain technologies and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • Providing, Customizing, and Improving the Services. We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, process your orders, remember your preferences and items of interest to you, send you notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to customize and improve the Services in a more relevant way.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements regarding products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or respond to fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.

  • Communicating with You. We use your personal information to provide customer service, respond to your requests, provide efficient services, and maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies, or investigate potential violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising via third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to ask us not to share your information for the purpose of showing you targeted ads and marketing content based on your online activity across different merchants and websites.

  • When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations.

  • With our affiliates or more generally within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, to provide and improve the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced features of Shopify that incorporate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and your rights, you can consult Shopify's Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. The duration for which we retain your personal information depends on various factors, such as the need to retain such information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Right to Know: You may have the right to request access to personal information that we hold about you.

  • Right to Deletion: You may have the right to request that we delete personal information we hold about you.

  • Right to Correction: You may have the right to request that we correct inaccurate personal information we maintain about you.

  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Managing Communication Preferences: We may send you promotional emails. You may opt out of receiving these at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.

You may exercise these rights at the designated locations on the Services or by contacting us using the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights regarding data processed by Shopify, you can visit .

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details set out below. Depending on your location, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at 0180913010, email us at maisonmamzel@gmail.com, or contact us at 14 RUE CHARLES V, 75004 PARIS.